Remittance Service
Send Money Worldwide,
Anywhere–Anytime,
With Low Fees
Your money is guaranteed to arrive—track your transaction status in real-time. Our team is ready to help 24/7!
Our Specialty in the Field
About Us
EBAYS is a trusted money transfer service that has served millions of customers since 2009.
Top Choice
The preferred money transfer service for millions of people worldwide.
Technological Innovation
Prioritizing cutting-edge technology to provide fast, secure, and efficient services.
Financial Inclusion
Promoting financial inclusion by providing access to financial services for all levels of society.
Products & Services
Our Featured Services
Transfer funds to more than 60 countries and over 20 currencies. EBAYS makes it easy for users to transfer funds abroad directly anytime and anywhere without going to the bank. Start saving with competitive fees and exchange rates.
Safe & Trusted
Transaction security with high-level encryption and double verification to protect your data.
Lightning Process
Funds delivered in minutes to the destination account with real-time confirmation.
Global Service
Reach over 60 countries worldwide through a network of international partner banks.
Competitive Fees
Enjoy competitive transfer fees with the best exchange rates on the market.
Mobile App
Access money transfer services anytime and anywhere through an intuitive mobile app.
24/7 Support
Our customer service team is ready to assist you 24 hours a day.
Easier & More Complete Fund Transfers for Personal and Business Needs
Our services are highly needed for personal and business purposes
Inbound / Incoming Fund Transfer
Foreign currency transfers received in Indonesian Rupiah. We are connected with global partners so you can easily and securely receive funds from around the world.
Outbound / Outgoing Fund Transfer
Sending funds in rupiah received in the destination country’s currency.
Domestic Fund Transfer
Transfer service in rupiah where both sender and recipient are in Indonesia.
Transaction Processing Types
Account to Account
Transfer from sender’s account to recipient’s account, both domestically and internationally.
Account to Cash
Funds sent from an account, recipient collects cash at over 4,000 Indonesian Post Offices.
Cash to Account
Sender deposits cash, funds are sent directly to the destination account.
Cash to Cash
Sender deposits cash, recipient collects cash at over 4,000 Indonesian Post Offices.
Let’s Grow Together
We welcome collaboration opportunities with remittance institutions and service providers, both domestic and international. Through strategic collaborations, we aim to strengthen the financial ecosystem and provide customers with broader, more efficient, and reliable money transfer services.
Let's ConnectOur Banks & Partners
Supported by trusted banks and partners for your transaction convenience
Contact Form
Have a question or need help? Don’t hesitate to contact our customer service team.
customercare@ebays.co.id
cc_support@ebays.co.id
Phone
0812-1642-0147
0812-9433-8209
Send Message
FAQ
Frequently asked questions about EBAYS money transfer services.
Yes. PT Eka Bakti Amerta Yoga Sejahtera is registered and supervised by Bank Indonesia as a Payment Service Provider Category License 3 (Remittance Service) with License Number 11/30/DASP/6.
Transfers can be completed in seconds up to a maximum of 1 business day, depending on the destination and transfer method.
To transfer funds, you need to complete identity verification (KYC) in accordance with Bank Indonesia regulations and the Personal Data Protection Law.
Transaction status can be monitored in real-time via the app or web monitoring. You will also receive notifications after a transaction is successful or fails.
Please contact our Customer Care. Funds will be returned according to the terms, within a maximum of 3 business days if the error is not on the user’s side.
Yes. We implement security systems based on information technology and data security standards set by Bank Indonesia and the Personal Data Protection Law.
Terms & Conditions
Important Usage Terms You Need to Know for a Safe and Comfortable Experience
PT Eka Bakti Amerta Yoga Sejahtera provides domestic and/or cross-border fund transfer services, in accordance with operational permits from Bank Indonesia.
Users must provide accurate and accountable data. It is prohibited to use the service for unlawful purposes, including terrorism financing and money laundering.
Service fees are transparently informed before the transaction. We reserve the right to apply maximum and minimum transaction limits in accordance with Bank Indonesia regulations.
Completed transactions cannot be canceled, but we will do our best. Refunds are only made if there is a system error or negligence on our part, with a maximum process of 3 business days after the request is received.
We reserve the right to reject transactions that do not meet the requirements or are deemed suspicious. Changes to the terms will be communicated through official channels.
This service is subject to the laws of the Republic of Indonesia. Disputes are resolved first through mediation, and if necessary, through Arbitration Board or the competent court.